Our services
Services
Five service lines for agencies, companies and private travellers — delivered on the ground in Venice, the Veneto and across Italy.
Tour direction & group management
Our Tour Directors travel with your group and take full responsibility for the programme on the ground. We manage timings, suppliers and contingencies with precision and discretion, so that your clients experience the trip exactly as it was sold.
Scope of service
- Assistance from arrival to departure
- Coordination of hotels, transfers, guides and restaurants
- Daily briefings for the group
- Direct contact with us for the entire duration of the tour
White-label services
We operate under your brand. Your clients see only your brand, while we deliver the service on the ground in line with your procedures, materials and tone of voice.
Scope of service
- Your name, welcome signs and travel documents
- Communication aligned with your standards
- No direct commercial contact with your clients
- Confidential handling of client data
MICE & corporate
Incentive trips, corporate events and congresses require rigorous timing and coordination. We manage people, venues and schedules in close cooperation with your event team.
Scope of service
- Incentive programmes and corporate groups
- On-site assistance at events, venues and congresses
- Guest management and transfers
- Coordination with your event team
Private & luxury clients
For private families and high-end travellers — whether they come to us directly or through your agency — we provide dedicated, discreet assistance: available whenever needed, never intrusive.
Scope of service
- Dedicated Tour Director for private clients
- Flexible pace, tailored to each client
- Liaison with premium hotels and suppliers
- Particular attention to privacy and detail
Tailor-made programmes
We develop bespoke programmes in Venice, the Veneto and across Italy together with you, built around your clients, their interests and your budget.
Scope of service
- Itinerary design and local expertise
- Venice, the lagoon, the Veneto and beyond
- Programmes for groups and private clients
- Tour direction throughout the programme
Planning a stay or a group in Venice?
Tell us about it — we reply within 24 hours.